{"id":64403,"date":"2026-06-18T12:01:14","date_gmt":"2026-06-18T10:01:14","guid":{"rendered":"https:\/\/eunice-university.eu\/?post_type=courses&#038;p=64403"},"modified":"2026-07-09T11:07:05","modified_gmt":"2026-07-09T09:07:05","slug":"digital-public-service-design-2","status":"publish","type":"courses","link":"https:\/\/eunice-university.eu\/es\/course\/digital-public-service-design-2\/","title":{"rendered":"Digital Public Service Design 26-27 S1"},"featured_media":64483,"parent":0,"template":"","course_studylvl":[1830],"course_category":[779],"teaching":[446,447],"course_tag":[],"branch":[551],"class_list":["post-64403","courses","type-courses","status-publish","has-post-thumbnail","course_studylvl-master","course_category-from-4-ects-credits","teaching-online-live","teaching-onsite","branch-humanities-social-sciences"],"acf":{"description":"This course \"Digital Public Service Design\" aims at deepening knowledge about economic and social demand of public services. Such services are not necessarily covered by public companies, and they are likely to make extensive use of digital technology. The perspective of co-creation is key as citizens concor to the definition of what, how, and even why certain services may become a reality.\r\n\r\nThe module will sketch how big data may enter the scene, without necessarily enter the issue of data analysis. The Module to this regard is more focused on the designing stage of public services.\r\n\r\n<strong>Learning outcomes<\/strong>\r\n<ul>\r\n \t<li>Public dimension of services<\/li>\r\n \t<li>Pros and cons of non-public actors delivering public services<\/li>\r\n \t<li>Outside-inside perspective in bringing public opinion desiderata<\/li>\r\n \t<li>HRM and reforms via HRM<\/li>\r\n<\/ul>","programme":"UNITS\r\n1. Welfare State and public services\r\n2. Type of Goods (private, common, public, natural monopolies)\r\n3. Change of public services across time\r\n4. Main drivers of social change (demographics and other)\r\n5. New Public Management\r\n6. HRM within NPM\r\n7. Application of Ulrich\u2019s \u201coutside\/in\u201d model into digital public services\r\n8. Critics on NPM\r\n9. The nature of service economy\r\n10. Digitalization of economy and services\r\n11. Participatory theories and co-creation. Respective implications\r\n<em>Monography: Juliane Jarke. (2021) Co-creating Digital Public Services for an Ageing Society. Evidence for User-centric Design. Springer Open Access copy here: https:\/\/link.springer.com\/book\/10.1007\/978-3-030-52873-7<\/em>\r\n12. Big Data and Digital Public Service\r\n13. Designing Public Services\r\n14. Cases from recent literature\r\n\r\n<a href=\"https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/11.-Eunice-Study-Guide-2026_27_MARINI_DigitalPublicServiceDesign.pdf\"><img class=\"\" src=\"https:\/\/eunice-university.eu\/wp-content\/uploads\/2025\/05\/Course-Study-Guide-300x300-3-150x150.png\" width=\"230\" height=\"230\" \/><\/a>\r\n\r\n&nbsp;","prerequisites":"Provide information on:\r\n- English good verbal and written skills are required;\r\n- Preferred knowledge of basics of:\r\no welfare state;\r\no evaluation of policies\r\no digital services","enrolment":"<ul>\r\n \t<li>Submit your application via the button \u2018Apply Now\u2019.<\/li>\r\n \t<li>Please, keep in mind that the number of participants could be limited for each course.\u00a0<strong>Application does not guarantee\u00a0enrolment in the course.<\/strong><\/li>\r\n \t<li>The course participants will be selected based on criteria specified in the study guide.<\/li>\r\n \t<li>Your\u00a0home university will inform you whether you have been accepted and provide further information about the next steps.<\/li>\r\n<\/ul>","immersion_pack":"","apply_now":"","mooc":false,"bip":false,"resume":"Public Services do change over time. Digitalization is the occasion to make them affordable","deadline":"20260904","start_date":"20261001","ending_date":"20261223","timetable":"Mondays and Tuesdays 4pm-6pm","accreditation":6,"form":"","host_university":"UNICT","nomination_deadline":"20260910","max_students":40},"uagb_featured_image_src":{"full":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design.jpg",1357,1920,false],"thumbnail":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-150x150.jpg",150,150,true],"medium":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-212x300.jpg",212,300,true],"medium_large":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-768x1086.jpg",768,1086,true],"large":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-724x1024.jpg",724,1024,true],"1536x1536":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-1086x1536.jpg",1086,1536,true],"2048x2048":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-1448x2048.jpg",1448,2048,true],"portfolio-thumb":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-600x403.jpg",600,403,true],"nectar_small_square":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-140x140.jpg",140,140,true],"portfolio-thumb_large":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-900x604.jpg",900,604,true],"portfolio-thumb_small":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-400x269.jpg",400,269,true],"portfolio-widget":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-100x100.jpg",100,100,true],"wide":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-1000x500.jpg",1000,500,true],"wide_photography":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-900x600.jpg",900,600,true],"wide_small":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-670x335.jpg",670,335,true],"regular":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-500x500.jpg",500,500,true],"regular_small":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-350x350.jpg",350,350,true],"tall":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-500x1000.jpg",500,1000,true],"wide_tall":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-1000x1000.jpg",1000,1000,true],"large_featured":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-1587x770.jpg",1587,770,true],"medium_featured":["https:\/\/eunice-university.eu\/wp-content\/uploads\/2026\/06\/2026-Digital-public-service-design-800x800.jpg",800,800,true]},"uagb_author_info":{"display_name":"valerianicolosi","author_link":"https:\/\/eunice-university.eu\/es\/author\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/courses\/64403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/types\/courses"}],"version-history":[{"count":3,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/courses\/64403\/revisions"}],"predecessor-version":[{"id":64768,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/courses\/64403\/revisions\/64768"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/media\/64483"}],"wp:attachment":[{"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/media?parent=64403"}],"wp:term":[{"taxonomy":"course_studylvl","embeddable":true,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/course_studylvl?post=64403"},{"taxonomy":"course_category","embeddable":true,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/course_category?post=64403"},{"taxonomy":"teaching","embeddable":true,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/teaching?post=64403"},{"taxonomy":"course_tag","embeddable":true,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/course_tag?post=64403"},{"taxonomy":"branch","embeddable":true,"href":"https:\/\/eunice-university.eu\/es\/wp-json\/wp\/v2\/branch?post=64403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}